Boost TEM and
IT Productivity

Move Faster,
Simplify Invoice Processing,
Amplify Productivity

Enjoy Telecom Savings,
Design Your Telecom HQ today


Boost TEM and
IT Productivity

Move Faster,
Simplify Invoice Processing,
Amplify Productivity

Enjoy Telecom Savings,
Design Your Telecom HQ today


Design Your Telecom HQ Today

Move faster by Designing Intelligent
Telecom – The Way it Should Be


  • Yearly, Quarterly, Monthly Audits

  • Process Flow Simplification

  • Vendor Management

  • Contract Negotiations

  • Hidden Savings

  • Billing and Trouble Ticket Management

  • WAN Project Management

Simplify Telecom Across
The Organization –
Telecom Expense Management


  • Amplify Your Team

  • Multiple Locations

  • Complex Invoicing

  • Multiple Vendors

  • Billing Resolution








Tap Into Your Solutions

Managed Telecom Solution
Beyond Software Only

90% Faster, 100% order accuracy

Let our experts manage your day-to-day telecom needs while you focus on strategic IT innovation. Seamless, optimized and effective. Alternate Telecom Solutions

Telecom Service HQ

Build quickly, accurately and have every aspect of your Telecom Managed

Telecom Audit / Inventory
Build Quarterly Mobile
Optimization Service
Procurement and Contract
Negotiation Project
Management / Order Management

Telecom Expense Management

Digital Direction’s Telecom Expense Management (TEM) is the perfect solution for those seeking better cost predictability and improved process efficiency. With Basic TEM or Enhanced TEM, you may choose which offering best matches your specific needs. Get started with the Digital Direction TEM solution today.

Welcome to Where  Telecom Works for You

A risk-free process that saves an average of 35% on telecom bills

Over $600 million in one-time credits and savings for clients

Drive measurable ROI in 60 days

85% of Company’s telecom invoices have billing errors

90% faster than internal teams

By managing all our locations, Digital Direction has been able to identify unnecessary redundancy, reduce costs, manage Telco inventory and consolidate carrier billing, which allows us to focus on customer needs.

– Global Leader in Design,
Manufacturing and Distribution of Oral Health Care Products

See Telecom HQ Designs in Action

Gain Time & Efficiency

90%+ reduction in time on trouble tickets, billing and invoice payment

Eliminate invoice acquisition, loading, validation and processing

100% reduction in time on resolving billing errors



Average 35% reduction on Telecom Spend

Improved negotiations & rate bench-marking

Eliminate duplicate billing

Cost avoidance with ongoing Telecom Expense Management



Reallocate internal resources for more strategic innovation

Eliminate time-wasting churn / offset escalation management / 40% reduction in project completion

Enhance operational excellence with PM support for all orders, installations, and MACDs through completion


Limit Risk & Exposure

Mitigate scope, security risks and ensure measurable operational compliance and efficiency

Easier to scale WAN and various network infrastructure changes

Be confident with guaranteed results


30 Minutes to Savings

Industry Case Studies

Leading Midwest Healthcare System

Saved over $6 million
(41% savings)


  • $4.2 million in annual savings
  • $2.3 million in one-time credits
  • 199 locations
  • 388 invoices

Leading Healthcare Service Company in Midwest

Saved over $1 million
(19% saved)


  • $1.3 million in annual savings
  • $130k in one-time credits
  • 177 locations
  • 314 invoices

Leading Manufacturing Company

Saved nearly $1 million
(42% saved)


  • $565k in annual savings
  • $240k in one-time credits
  • 58 locations
  • 48 invoices


Don’t See Your Industry?

Contact Us – We’ve worked in over 25 different industry segments.

Companies Love Digital Direction

Our Net Promoter Score (NPS) = 95

 The average in the Software Industry NPS = 52 Cloud and Hosting = 45

 Retently 2021 NPS Benchmarks for B2B