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Our Insights

Our people solve complex and difficult problems so you can run your business

  • Telecom Rates: What to Know & How to Save

    Now that voice is data, the industry is heading towards cloud-based UCaaS. It is crucial for companies to understand the real-life possibilities of streamlining telecom costs while moving to better technologies.
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  • WAN Upgrade Boosts Speed, Lowers Costs

    Digital Direction joined CDW’s efforts to help BorgWarner with WAN modernization. Discover how BorgWarner now has fewer failures, more capacity and higher reliability at a lower cost, and more.
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  • How OTM Helps Samtec Grow

    Samtec knew they were spending too much on telecom—but they didn’t expect to save $1 million (40% of their telecom spend) during their first year working with Digital Direction. Find out how Digital Direction used OTM to help Samtec grow.
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  • Profile Magazine Features Digital Direction’s CEO

    To find out how Digital Direction became one of the industry’s top OTM leaders, Profile Magazine interviewed Founder and CEO Bart Zimmerman. Learn Zimmerman’s insights on everything from how to manage telecom to taking care of clients.
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  • “Digital Direction came to us with a new service that could get us more bandwidth for the same price. Knowing about this will help us choose the best option for the next three years.”

    Bryan Proctor, Global IT Operations Director, Samtec
  • "Once we learned about Outsourced Telecom Management (OTM), we saw all the ways it could help us. It sounded like exactly what we needed to eliminate the barriers we kept hitting."

    Bryan Proctor, Global IT Operations Director, Samtec
  • “We brought up the new service, tested it, made it available to end users, and then disconnected the old service. Business continued during that whole process. That happened at site after site after site.”
    Mark Williams, Senior Manager of Global Networks and Telecommunications, BorgWarner
  • “We’ve never seen a transition go so smoothly. Everything was closely managed and coordinated by the teams. There was no room for any of the activities to go south.”

    Mark Williams, Senior Manager of Global Networks and Telecommunications, BorgWarner
  • “The staff is very experienced and knows how to quickly tackle every request I send their way. Digital Direction enables IT Departments to be effective and efficient.”

    Jim Wilcox, Director of Information Services, Vein Clinics of America
  • “If our organization needs to order new service, open a trouble ticket, dispute any type of billing issue, negotiate rates, or anything else that is related to telecommunications, Digital Direction is ready for our call."

    Jim Wilcox, Director of Information Services, Vein Clinics of America
  • "By managing all our locations, Digital Direction has been able to identify unnecessary redundancy, reduce costs, manage Telco inventory and consolidate carrier billing, which allows us to focus on customer needs.”

    Greg Franz, IT Director, Sunstar Americas, Inc.
  • “Digital Direction assists Sunstar Americas in managing all current and new carrier contracts. Their exper­tise and proven best practices have ultimately translated to huge savings for us."

    Greg Franz, IT Director, Sunstar Americas, Inc.

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