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Our Insights

Our people solve complex and difficult problems so you can run your business

  • “Digital Direction came to us with a new service that could get us more bandwidth for the same price. Knowing about this will help us choose the best option for the next three years.”

    Bryan Proctor, Global IT Operations Director, Samtec
  • "Once we learned about Outsourced Telecom Management (OTM), we saw all the ways it could help us. It sounded like exactly what we needed to eliminate the barriers we kept hitting."

    Bryan Proctor, Global IT Operations Director, Samtec
  • “We brought up the new service, tested it, made it available to end users, and then disconnected the old service. Business continued during that whole process. That happened at site after site after site.”
    Mark Williams, Senior Manager of Global Networks and Telecommunications, BorgWarner
  • “We’ve never seen a transition go so smoothly. Everything was closely managed and coordinated by the teams. There was no room for any of the activities to go south.”

    Mark Williams, Senior Manager of Global Networks and Telecommunications, BorgWarner
  • “The staff is very experienced and knows how to quickly tackle every request I send their way. Digital Direction enables IT Departments to be effective and efficient.”

    Jim Wilcox, Director of Information Services, Vein Clinics of America
  • “If our organization needs to order new service, open a trouble ticket, dispute any type of billing issue, negotiate rates, or anything else that is related to telecommunications, Digital Direction is ready for our call."

    Jim Wilcox, Director of Information Services, Vein Clinics of America
  • "By managing all our locations, Digital Direction has been able to identify unnecessary redundancy, reduce costs, manage Telco inventory and consolidate carrier billing, which allows us to focus on customer needs.”

    Greg Franz, IT Director, Sunstar Americas, Inc.
  • “Digital Direction assists Sunstar Americas in managing all current and new carrier contracts. Their exper­tise and proven best practices have ultimately translated to huge savings for us."

    Greg Franz, IT Director, Sunstar Americas, Inc.

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