Unified Communications as a Service (UCaaS)
Unified Communications as a Services (UCaaS) has redefined the way businesses communicate both internally and externally. While traditional phone systems required a standalone, one-site PBX to function, a UCaaS environment allows multiple locations to connect to one single cloud-based PBX. This allows companies around the world to manage all voice traffic as if everyone was working out of the same physical location. UCaaS reduces both capital and operational expenses, increases productivity, and is easy to scale and modify call flow and feature settings in real time.