Skip to main content

Did you know

80% of all telecom, wireless, and SaaS bills contain errors?

We specialize in medium and large enterprise billing audits

22
Providing world class telecom, wireless, and SaaS management solutions
950
Recovered Savings & Credits
35
Average savings per client

The Digital Direction Difference

Our process is highly refined, our people are audit experts, and our results speak for themselves.

Nobody does telecom, wireless, SaaS audits and billing optimization better than us. And we’ll prove it risk-free.

9373644
Annual Spend
199
Locations
17
Carriers
388
Invoices
1
TEM (Gartner Magic Quadrant leader)
Lifecycle audit and optimization

Lifecycle audit and optimization

Contract management platform

Contract management platform

portal to manage audit and inventory

Portal to manage audit and inventory

Guaranteed proof of savings

Guaranteed proof of savings

Fastest audit to savings process in the industry

Fastest audit to savings process in the industry

state utility experts

In house legal/tariff/FCC/state utility experts

Negotiated over $1 billion in contracts over 21 years

Negotiated over $1 billion in contracts over 22 years

Largest audit staff in the industry

Largest audit staff in the industry

Major Enterprises Trust Digital Direction

We are passionate about helping enterprise companies save money & time. We conduct telecom, wireless, and SaaS auditing and billing optimization engagements across every vertical including healthcare, manufacturing, automotive, retail & more. Here are just a few of the results:

RetailRetail
Major American retailer spanning 37 countries.

$4.6 million

Annual Spend

1,633

Locations

63

Carriers

979

Invoices

$2.35 million

Total savings and credits

Manufacturing
A Fortune 500 global home essential company.

$3.9 million

Annual Spend

94

Locations

14

Carriers

282

Invoices

$941,876

Total savings and credits

Healthcare
A 6.6 Billion, fully integrated healthcare delivery system.

$8,712,350

Annual Spend

158

Locations

20

Carriers

82

Invoices

$4.59 million

Total savings and credits

Accelerate Your Savings

Sad but true: Carriers don’t care if you’re being overbilled, misbilled or charged for unused services. We advocate for you to ensure that all the savings you deserve are delivered quickly and accurately via credits, discounts, and refunds.

Saving money shouldn’t be hard. We make it easy.

Wireline and Wireless Optimization

We’ve spent 22 years successfully telecom managing global companies, auditing their telecom bills, creating RFPs, implementing 1,000+ MACDs per month, and 24/7 trouble ticket support.

Our tenured audit experts use a proprietary rate benchmarking system and real time fiber mapping to investigate global rates and carrier presence across thousands of locations.

Contract Management Made Easy

We perform compliance reviews for revenue attainment, early termination, and identification of the many “gotchas’ that carriers love to hide in their contracts and guides.

We use this to drive down costs. We consolidate every contract package including MSAs, SOWs, addendums and guides all in one place to give you full visibility and help drive down costs.

SaaS Optimization

We understand that intense collaboration, a sound road map, strategic sourcing, as well as working as a true extension of your team will help achieve your desired goals and is key to our mutual success.

3rd Party Support
Is leaving the Support to 3rd Parties right for your organization?
License Management
Expertly manage your licensing support and subscriptions requirements.
License Compliance
Expertly assess your license, maintenance, and subscription requirements.
License Audit
We provide the tools, expertise, and proven track record to manage audits.
Licensing Tune- Up
Optimize licensing by comparing licensing to deployment.

Message from Our CEO

“Technology Expense Management is both a challenging and amazing industry. We set out 22 years ago to craft the perfect solutions for these challenges. Over two decades later, we’ve built many longstanding relationships, saved hundreds of millions, and continue to empower our clients for sustained success.”

FOUNDER AND CEO

950
Recovered Savings & Credits
95
NPS Rating
24
Trouble Ticket Help Desk

Companies Love Digital Direction