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Empowering the Healthcare Industry with Telecom Savings

Let Digital Direction free up your cash flow by finding savings and credits in as short as 60 days.

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Take your telecom management to a new level

21 years in, we’ve saved our customers millions. Which explains our 98% retention rate.

Expense Management and Transformation

Proactively manage contract risks, negotiate best terms, and make informed decisions with Digital Direction’s Contract Lifecycle Management.

No-risk assessment and trial

Audit, validate, and manage your invoicing, troubleshoot issues, save money, and make informed IT decisions with Digital Direction.

Verified inventory and billing compliance

Efficiently manage telecom procurement, project coordination, location moves, and inventory with Digital Direction’s expertise and support.

Telecom Expertise in the Healthcare Industry

At Digital Direction, we are proud to bring substantial telecom savings to the healthcare industry. With over 21 years of industry-leading experience, our comprehensive telecom audits have consistently delivered exceptional results for our healthcare clients worldwide.

Prominent Midwest Healthcare System

  • $4.2 million in annual savings
  • $2.3 million in one-time credits
  • 199 locations
  • 388 invoices

Total Savings: $6+ Million (41% of Annual Spend)

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Enhanced TEM Solution

  • All basic services included.
  • Invoice, inventory, and contract validation.
  • Billing dispute resolution.
  • Contract management.
  • Service procurement, inventory management (MACD).
  • Project management.
  • First and last bill reviews.
  • Interactive & real-time billing and trouble tickets.

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Enhanced TEM Solution

Message from CEO

“Telecom is both a challenging and amazing industry. We set out 21 years ago to craft the perfect solutions for these challenges. Over two decades later, we’ve built many longstanding relationships, saved hundreds of millions, and continue to empower our clients for sustained success.”

FOUNDER AND CEO

350
in Annual Customer Spend
95
NPS Rating
24
Trouble Ticket Help Desk

Did you know that 80% of all telecom bills contain errors?

We do — and we’re the best in the biz at finding them and getting discounts & credits from carriers to make it right

  • Telecom Professionals On Your Side
  • Reduced Service Disruptions
  • Streamlined Invoicing /Billing
  • Process Flow Simplification
Start My Telecom Audit

What’s included in a Digital Direction audit

Comprehensive Audit Services

Meticulous audits uncover healthcare savings: Scrutinizing bills, contracts, and inventory to maximize cost efficiency and savings opportunities.

Accurate First Bill Verification

Stand out with Digital Direction: First bill review, accurate carrier implementation, and guaranteed savings for healthcare organizations.

Streamlined Execution

Seamless implementation by our dedicated team maximizes opportunities, manages rates, and optimizes services with precision.

Digital Transformation Edge

Put your trust in Digital Direction: Unlock savings, reallocate resources, and excel in healthcare services through telecom cost optimization.

Why Companies Love Digital Direction

The Digital Direction team has done an outstanding job

“The Digital Direction team has done an outstanding job and has far exceeded my expectations going into the process.”

Director of IT Delivery
Integrated Managed health care organization with $4 billion in revenue

I was a bit of a skeptic out of the gates but I am officially sold on the methodology.

“I was a bit of a skeptic out of the gates but I am officially sold on the methodology. We’ve built a solid relationship and foundation, and I would happily recommend your services to other companies.”

Director of IT
Global home essentials company in the Russell 1000 Index

Wow, Digital Direction gets it done.

“Wow, Digital Direction gets it done. We had a previous auditor quit on us and say there wouldn’t be any savings. Then DD comes in and we knew we found the right people. We finally felt like we were doing the right thing. This is amazing!”

Director of IT
Global home essentials company in the Russell 1000 Index

Our engagement with Digital Direction has accomplished exactly what I needed

“Our engagement with Digital Direction has accomplished exactly what I needed. We dropped unused services, identified what we own, and will finally have an accurate inventory of services. The DD team has been amazing and we are so grateful for your hard work!”

Director of Information Systems
60+ year-old regional non-profit health system

Things are great and Digital Direction is exceeding expectations.

“Things are great and Digital Direction is exceeding expectations. So happy to have you all!”

Network Admin
Global specialty metals distribution company

This is what ‘good’ looks like.

“This is what ‘good’ looks like. We are extremely pleased with how our projects are going and appreciate the proactive nature of the DD team. Thank you!”

Executive
Enterprise health care practice specializing in complex chronic diseases

I would like to tell the team at Digital Direction “Thank you”

“I would like to tell the team at Digital Direction ‘Thank you’ for their assistance and diligence. We could not have been successful in our endeavors without your expertise and professionalism.”

Network Manager
Fortune 500 automotive components and equipment manufacturer

I so much appreciate the work that DD has done for us.

“I so much appreciate the work that DD has done for us. We would not be anywhere near this point if it wasn’t for your team’s diligence and persistence. The attention to the detail and follow up is extraordinary. Passing along our thanks and admiration – partnering with Digital Direction has really paid off for us!”

CIO
95-year-old provider of premier ceramic, glass, porcelain and natural stone

We offer our continuous praise

“We offer our continuous praise for doing such a great job for all the work you’ve done for us.”

Corporate Controller
Family-owned car wash with 40+ locations

Digital Direction’s professionalism and sensible approach is why I keep coming back to them.

“I have high standards. Digital Direction’s professionalism and sensible approach is why I keep coming back to them. They’ve helped me achieve my desired ROI with expert recommendations and cost reduction initiatives, and I continually find myself leaning on them for guidance. I trust Digital Direction with my business.”

Executive Director
Non-profit academic medical center supporting 2 million patients per year

Experience Optimal Telecom Management Services

Key TrackTEM Features

  • 24/7 centralized data analytics across entire IT spend.
  • Single source of record for effective inventory and expense management.
  • Automated invoice processing and streamlined bill payment services.
  • Variance reporting for identification of billing errors or credit opportunities.
  • Invoice cost allocation and expense validation.

Key TEM Benefits

  • All basic services included.
  • Invoice, inventory, and contract validation.
  • Billing dispute resolution.
  • Contract management.
  • Service procurement, inventory management (MACD).
  • Project management.
  • First and last bill reviews.
  • Interactive & real-time billing tickets.
  • Interactive & real-time trouble tickets.

Our Latest Industry Case Studies

Midwest-based Healthcare Provider

Healthcare System Saves $6+ Million in Telecom Expenses through customized Audit & Optimization.

In as little as 6 months, Digital Direction analyzed over 2,000 billing line items to secure and additional $4M in cost savings.

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Global manufacturer in the interconnect industry saves 40% of their Telecom spend through Managed Telecom Solutions

Our client expanded with 10 new locations in domestic and international markets over five years using Digital Direction’s MTS services.

view case study ➝

Leading Financial Institution

Financial Institution Saves $8.25 Million in Telecom Expenses through Partnership.

Our client is a financial holding company with numerous consumer and business banks and over $45 billion in assets.

view case study ➝

Fortune 200 International Manufacturer

Fortune 200 Manufacturer Benefits From MTS.

Our client is a international manufacturer serving major brands, with hundreds of locations and over 70K employees. The client’s annual revenue exceeds $15 billion.

view case study ➝

We solve telecom problems so you can focus on your business.

Reach out to us today and discover how Digital Direction can be of assistance to you.

Contact Our Experts