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Empowering the Healthcare Industry with Telecom Savings

Let Digital Direction free up your cash flow by finding savings and credits in as short as 60 days.

Take your telecom management to a new level

21 years in, we’ve saved our customers millions. Which explains our 98% retention rate.

Expense Management and Transformation

Proactively manage contract risks, negotiate best terms, and make informed decisions with Digital Direction’s Contract Lifecycle Management.

No-risk assessment and trial

Audit, validate, and manage your invoicing, troubleshoot issues, save money, and make informed IT decisions with Digital Direction.

Verified inventory and billing compliance

Efficiently manage telecom procurement, project coordination, location moves, and inventory with Digital Direction’s expertise and support.

Telecom Expertise in the Healthcare Industry

At Digital Direction, we are proud to bring substantial telecom savings to the healthcare industry. With over 21 years of industry-leading experience, our comprehensive telecom audits have consistently delivered exceptional results for our healthcare clients worldwide.

Prominent Midwest Healthcare System

  • $4.2 million in annual savings
  • $2.3 million in one-time credits
  • 199 locations
  • 388 invoices

Total Savings: $6+ Million (41% of Annual Spend)

Enhanced TEM Solution

  • All basic services included.
  • Invoice, inventory, and contract validation.
  • Billing dispute resolution.
  • Contract management.
  • Service procurement, inventory management (MACD).
  • Project management.
  • First and last bill reviews.
  • Interactive & real-time billing and trouble tickets.
Enhanced TEM Solution

Message from Our CEO

Telecom is both a challenging and amazing industry. We set out 22 years ago to craft the perfect solutions for these challenges. Over two decades later, we’ve built many longstanding relationships, saved hundreds of millions, and continue to empower our clients for sustained success.

FOUNDER AND CEO

950
Recovered Savings & Credits
95
NPS Rating
24
Trouble Ticket Help Desk

Did you know that 80% of all telecom bills contain errors?

We do — and we’re the best in the biz at finding them and getting discounts & credits from carriers to make it right

  • Telecom Professionals On Your Side
  • Reduced Service Disruptions
  • Streamlined Invoicing /Billing
  • Process Flow Simplification

What’s included in a Digital Direction audit

Comprehensive Audit Services

Meticulous audits uncover healthcare savings: Scrutinizing bills, contracts, and inventory to maximize cost efficiency and savings opportunities.

Accurate First Bill Verification

Stand out with Digital Direction: First bill review, accurate carrier implementation, and guaranteed savings for healthcare organizations.

Streamlined Execution

Seamless implementation by our dedicated team maximizes opportunities, manages rates, and optimizes services with precision.

Digital Transformation Edge

Put your trust in Digital Direction: Unlock savings, reallocate resources, and excel in healthcare services through telecom cost optimization.

Why Companies Love Digital Direction

Experience Optimal Telecom Management Services

Key TrackTEM Features

  • 24/7 centralized data analytics across entire IT spend.
  • Single source of record for effective inventory and expense management.
  • Automated invoice processing and streamlined bill payment services.
  • Variance reporting for identification of billing errors or credit opportunities.
  • Invoice cost allocation and expense validation.

Key TEM Benefits

  • All basic services included.
  • Invoice, inventory, and contract validation.
  • Billing dispute resolution.
  • Contract management.
  • Service procurement, inventory management (MACD).
  • Project management.
  • First and last bill reviews.
  • Interactive & real-time billing tickets.
  • Interactive & real-time trouble tickets.

Take a Look at Our Latest Industry Case Studies