Professional Telecom Services
Choose from our broad selection of Professional Telecom Services to fit your specific needs.

Explore our list of Professional Service offerings
Our Professional Telecom Services are a great alternative for companies that only need one-time telecom management assistance. From new installations and implementations to audits, Digital Direction has the perfect solution for you.

Telecom Audit & Inventory Build

Quarterly Mobile Optimization

Telecom Service Procurement & Contract Negotiations

Telecom Project Management
“This is what good looks like. Thank you! “We are extremely pleased with how this project is going so far, and the proactive nature of Jackie and your PM team”
MIS Director, Global Leader in Design, Manufacturing and
Distribution of Oral Health Care Products
“This is what good looks like. Thank you! “We are extremely pleased with how this project is going so far, and the proactive nature of Jackie and your PM team”
MIS Director, Global Leader in Design, Manufacturing and
Distribution of Oral Health Care Products
“This is what good looks like. Thank you! “We are extremely pleased with how this project is going so far, and the proactive nature of Jackie and your PM team”
MIS Director, Global Leader in Design, Manufacturing and
Distribution of Oral Health Care Products

Contract Lifecycle Management
We do — and we’re the best in the biz at finding them and getting discounts & credits from carriers to make it right
- Telecom Professionals On Your Side
- Reduced Service Disruptions
- Streamlined Invoicing /Billing
- Process Flow Simplification
Message from CEO
“Telecom is both a challenging and amazing industry. We set out 21 years ago to craft the perfect solutions for these challenges. Over two decades later, we’ve built many longstanding relationships, saved hundreds of millions, and continue to empower our clients for sustained success.”
FOUNDER AND CEO

Why Choose Digital Direction's TEM?
We offer a 24/7 centralized cloud-based platform with advanced data intelligence allowing your teams to focus on strategic decision making.
Comprehensive Solution
Our TrackTEM software covers all aspects of your IT network, including voice, data, mobile, SaaS, and cloud spend, providing a comprehensive TEM solution.

Expert Support
Access a team of telecom experts who provide guidance, quick resolution, and assistance to optimize your telecom expenses.

Advanced Data Intelligence
Our 24/7 cloud-based platform offers advanced data intelligence, empowering strategic decision-making based on real-time insights and analytics.

Streamlined Processes
Automation and streamlined workflows simplify bill processing, payment management, and expense validation, saving time and effort.

Why Companies Love Digital Direction
Experience Optimal Telecom Management Services
Key TrackTEM Features
- 24/7 centralized data analytics across entire IT spend.
- Single source of record for effective inventory and expense management.
- Automated invoice processing and streamlined bill payment services.
- Variance reporting for identification of billing errors or credit opportunities.
- Invoice cost allocation and expense validation.
Key TEM Benefits
- All basic services included.
- Invoice, inventory, and contract validation.
- Billing dispute resolution.
- Contract management.
- Service procurement, inventory management (MACD).
- Project management.
- First and last bill reviews.
- Interactive & real-time billing tickets.
- Interactive & real-time trouble tickets.
