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Quarterly Mobile Optimization

Let us review your company’s full mobile spend and we’ll optimize it on a regular basis.

Our Quarterly Mobile Optimization service offers

  • Secure cost savings and ongoing cost avoidance with continued mobile optimization.
  • Allow for greater cost avoidance and lower monthly expenses.
  • Eliminate zero usage devices and minimize over-usage in real time.
  • Rely on a proven process to identify and correct mobile billing errors.
  • Rely on cost assurance month over month.

Mobile devices have become a critical component of workplace communication solutions. It’s time to pay attention to mobility utilization and billing for these services.

Mobile invoicing is complex and you may be over-paying for services based on ever-changing user activity.

Digital Direction’s quarterly Mobile Optimization can ensure you get the mobile service you truly need and be billed accurately for it.

Mobile Optimization
At-A-Glance

  • Ensure billing accuracy with ongoing quarterly invoice audit & rate plan optimizations.
  • Quarterly rate plan and pool analysis.
  • Usage review; including zero usage and over-usage analysis.
  • Recover credits for mobile billing errors.
  • Deploy usage alerts and reset the pool based on user activity.
  • We will ensure carrier implementation of rate plan and optimization findings.

Did you know that 80% of all telecom bills contain errors?

We do — and we’re the best in the biz at finding them and getting discounts & credits from carriers to make it right

  • Telecom Professionals On Your Side
  • Reduced Service Disruptions
  • Streamlined Invoicing /Billing
  • Process Flow Simplification

Message from CEO

Telecom is both a challenging and amazing industry. We set out 21 years ago to craft the perfect solutions for these challenges. Over two decades later, we’ve built many longstanding relationships, saved hundreds of millions, and continue to empower our clients for sustained success.

FOUNDER AND CEO

350
in Annual Customer Spend
95
NPS Rating
24
Trouble Ticket Help Desk

Why Choose Digital Direction's TEM?

We offer a 24/7 centralized cloud-based platform with advanced data intelligence allowing your teams to focus on strategic decision making.

Comprehensive Solution

Our TrackTEM software covers all aspects of your IT network, including voice, data, mobile, SaaS, and cloud spend, providing a comprehensive TEM solution.

Comprehensive Solution

Expert Support

Access a team of telecom experts who provide guidance, quick resolution, and assistance to optimize your telecom expenses.

Expert Support

Advanced Data Intelligence

Our 24/7 cloud-based platform offers advanced data intelligence, empowering strategic decision-making based on real-time insights and analytics.

Advanced Data Intelligence

Streamlined Processes

Automation and streamlined workflows simplify bill processing, payment management, and expense validation, saving time and effort.

Streamlined Processes

Why Companies Love Digital Direction

Experience Optimal Telecom Management Services

Key TrackTEM Features

  • 24/7 centralized data analytics across entire IT spend.
  • Single source of record for effective inventory and expense management.
  • Automated invoice processing and streamlined bill payment services.
  • Variance reporting for identification of billing errors or credit opportunities.
  • Invoice cost allocation and expense validation.

Key TEM Benefits

  • All basic services included.
  • Invoice, inventory, and contract validation.
  • Billing dispute resolution.
  • Contract management.
  • Service procurement, inventory management (MACD).
  • Project management.
  • First and last bill reviews.
  • Interactive & real-time billing tickets.
  • Interactive & real-time trouble tickets.
Experience Optimal Telecom Management Services

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