Did you know

80% of all telecom bills contain errors?

We specialize in medium and large enterprise billing audits

21
Providing world class telecom management solutions
950
Recovered Savings & Credits
35
Average savings per client

The Digital Direction Difference

Our process is highly refined, our people are audit experts, and our results speak for themselves.

Nobody does telecom audits and billing optimization better than us. And we’ll prove it risk-free.

9373644
Annual Spend
199
Locations
17
Carriers
388
Invoices
1
TEM (Gartner Magic Quadrant leader)
Features - Benefits
Audit Company
TEM Software
Digital Direction
Lifecycle audit and optimization
Free contract management platform
Free portal to manage audit and inventory
Guaranteed proof of savings
Fastest audit to savings process in the industry
In house legal/tariff/FCC/state utility experts
Negotiated $1Billion+ in contracts in 21 years
Largest audit staff in the industry

Major Enterprises Trust Digital Direction

We are passionate about helping enterprise companies save money & time. We conduct telecom auditing and billing optimization engagements across every vertical including healthcare, manufacturing, automotive, retail & more. Here are just a few of the results:

Healthcare
One of the 10 largest public health systems in the U.S.

$4,080,738

Annual Spend

69

Locations

3

Carriers

36

Invoices

$1.59 Million

Total savings and credits

Manufacturing
A Fortune 500 global home essential company.

$3,822,927

Annual Spend

94

Locations

14

Carriers

282

Invoices

$9.4 Million

Total savings and credits

Healthcare
A 6.6 Billion, fully integrated healthcare delivery system.

$8,712,350

Annual Spend

158

Locations

20

Carriers

82

Invoices

$4.59 Million

Total savings and credits

6200000
Annual Spend
3469
Locations
63
Carriers
979
Invoices
1
TEM (Gartner Magic Quadrant leader)

Optimize Your Billing

Sad but true: Carriers don’t care if you’re being overbilled, misbilled or charged for unused services. We advocate for you to ensure that all the savings you deserve are delivered quickly and accurately via credits, discounts, and refunds.

Saving money shouldn’t be hard. We make it easy.

Wireline and Wireless Optimization

We’ve spent 21 years successfully telecom managing global companies, auditing their telecom bills, creating RFPs, implementing 1,000+ MACDs per month, and 24/7 trouble ticket support.

Our tenured audit experts use a proprietary rate benchmarking system and real time fiber mapping to investigate global rates and carrier presence across thousands of locations.

Contract Management Made Easy

We perform compliance reviews for revenue attainment, early termination, and identification of the many “gotchas’ that carriers love to hide in their contracts and guides.

We use this to drive down costs. We consolidate every contract package including MSAs, SOWs, addendums and guides all in one place to give you full visibility and help drive down costs.

Message from Our CEO

Telecom is both a challenging and amazing industry. We set out 21 years ago to craft the perfect solutions for these challenges. Over two decades later, we’ve built many longstanding relationships, saved hundreds of millions, and continue to empower our clients for sustained success.

FOUNDER AND CEO

950
Recovered Savings & Credits
95
NPS Rating
24
Trouble Ticket Help Desk

Companies Love Digital Direction