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DID YOU KNOW…

80% of all telecom bills contain errors?

Enterprise companies lose millions every year due to carrier billing errors.

Digital Direction can help keep your IT budget intact and save you money in the process.

We specialize in medium and large enterprise billing audits

21
Providing world class telecom management solutions
950
Recovered Savings & Credits
35
Average savings per client

Major Enterprises Trust Digital Direction

We are passionate about helping enterprices save time & money. We conduct telecom auditing and billing optimization engagements across every vertical including healthcare, manufacturing, retail & more. Here are just a few of the results:

$4.1 million

Annual Spend

69

Locations

3

Carriers

36

Invoices

line

$1.59 Million

Total savings and credits

Healthcare
Healthcare
One of the 10 largest public health systems in the U.S.

$3.9 million

Annual Spend

94

Locations

14

Carriers

282

Invoices

line

$9.4 Million

Total savings and credits

Manufacturing-new
Manufacturing
A Fortune 500 global home
essential company.

$8.7 million

Annual Spend

158

Locations

20

Carriers

82

Invoices

line

$4.59 Million

Total savings and credits

Healthcare
Healthcare
A $6.6 Billion, fully integrated healthcare delivery system.

$4.1 million

Annual Spend

69

Locations

63

Carriers

979

Invoices

line

$2.35 Million

Total savings and credits

Retail
Retail
Major American retailer
spanning 37 countries

The Digital Direction Difference

Our process is highly refined, our people are audit experts, and our results speak for themselves.

Nobody does telecom audits and billing optimization better than us. And we’ll prove it risk-free.

Lifecycle audit and optimization

Lifecycle audit and optimization

Contract management platform

Contract management platform

portal to manage audit and inventory

portal to manage audit and inventory

Guaranteed proof of savings

Guaranteed proof of savings

Fastest audit to savings process in the industry

Fastest audit to savings process in the industry

state utility experts

In house legal/tariff/FCC/state utility experts

Negotiated over $1 billion in contracts over 21 years

Negotiated over $1 billion in contracts over 21 years

Largest audit staff in the industry

Largest audit staff in the industry

TEM-img

Contrary to popular belief (no offense, Gartner), if you currently have a TEM platform, IT IS NOT AUDITING YOUR SPEND. It’s not keeping up with your inventory, either, but that’s an entirely different subject.

Our TEM Audits produce the largest amount of savings (an average of 35%) every single time.

Accelerate Your Savings

Sad but true: Carriers don’t care if you’re being overbilled, misbilled or charged for unused services.
We advocate for you to ensure that all the savings you deserve are delivered quickly and accurately via credits, discounts, and refunds.

Saving money shouldn’t be hard. We make it easy.

Wireline and Wireless Optimization

Wireline and Wireless Optimization

We’ve spent 21 years successfully auditing telecom bills, creating enterprise RFPs, and managing Day-2, 24/7 trouble ticket support.
Our tenured audit experts use a proprietary rate benchmarking system and real time fiber mapping to investigate global rates and carrier presence across thousands of locations

Contract Management Made Easy

We perform compliance reviews for revenue attainment, early termination, and identification of the many “gotchas’ that carriers love to hide in the details.
We use this to drive down costs. We consolidate every contract package including MSAs, SOWs, addendums and guides all in one place to give you full visibility and help drive down costs.

Contract Management Made Easy

Message from Our CEO

Telecom is both a challenging and amazing industry. We set out 21 years ago to craft the perfect solutions for these challenges. Over two decades later, we’ve built many longstanding relationships, saved hundreds of millions, and continue to empower our clients for sustained success.

FOUNDER AND CEO

950
Recovered Savings & Credits
95
NPS Rating
24
Trouble Ticket Help Desk

Companies Love Digital Direction

Take a Look at Our Latest Industry Case Studies