Telecom Audits Drive Significant Savings

We deliver MORE SAVINGS, FASTER

• Provide comprehensive baseline inventory
• Ensure 100% billing accuracy
• Recover credits for errors found
• Mobile optimization / Rate plan analysis
• Utilization review to ensure appropriate usage
• Savings guarantee: If we fail to identify savings, you owe us nothing

Achieve a singular view across voice, data, mobility, and cloud with a Digital Direction telecom bill audit. Our systematic and proven process drives results for proper telecom inventory management. Recover considerable money for your IT budget, optimize services and correct your rates, and limit unnecessary risk and exposure once and for all.

Audit Process Step 1: GATHER

Customer input is critical in early phases of your telecom audit

• Invoices are collected from your AP, portals, and carrier account teams
• Telecom contracts, addendums, and guides are compiled
• Customer service records are obtained

Audit Process Step 2: GENERATE

Step two covers baseline inventory creation and the kickoff of your detailed telecommunications audit

• Analyze bills/contracts to build inventory. Service types, addresses, speeds, costs, and contract dates along with CSRs, utilization reports, and carrier inventories
• Validate bills against CSRs, contracts, and inventories
• Flag opportunities and determine action plan for savings

 Audit Process Step 3: AUDIT

One word: SAVINGS

• Negotiate and production of savings by credit requests, renewals, new contracts, migrations,

• and disconnects
• Leverage disparate services and agreements for larger discounts
• Engage competitive carriers and account teams for quotes

 Audit Process Step 4: VALIDATION

The final step of the telecom audit process is an important one. All findings are implemented to achieve results!

• Place order disconnect requests and manage through to completion
• Execute contracts and manage through to completion by validating bills for credits and correct charges
• Update your inventory to reflect new information, re-engaging and escalating when necessary