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Telecom Service Procurement
& Contract Negotiations

Let us review your company’s full mobile spend and we’ll optimize it on a regular basis.

Telecom Service Procurement

Our 20 years of industry knowledge in all major service provider solutions means we can determine the best IT solutions for you.

  • We help vet your consideration list based on the optimal technology and services that meet your requirements.
  • We leverage our knowledge database to bring you the most competitive rates and solutions.
  • We understand the market and negotiate the best possible price.
  • We assign a PMP-certified Project Manager to manage all new orders to completion; driving faster and smoother implementations.
  • Our Project Manager takes on the bulk of the order and implementation process, saving you significant time to focus on other core initiatives.
  • Upon installation of a new service, our team performs a first bill review to ensure invoice accuracy. If there is a problem, we solve it. We also do a last bill review of any outgoing services.

PMP + Industry Veterans
Time Saved, Trust and Savings

Digital Direction has decades of Telecom service procurement experience that gives us an edge when procuring the right voice, data, and mobility services for your business needs.

We deliver results 40% faster and ensure industry best of breed services. We also accomplish it 40% faster than companies that work solely with carrier-assigned project managers as we are able to dedicate our project management to your needs.

Contract Negotiations

We’ll partner with you to negotiate a contract with the most favorable terms.

  • We negotiate the best and most favorable terms and conditions leveraging our in-house repository of carrier terms and conditions.
  • We leverage our team’s extensive carrier experience to give you faster contract execution, ordering, and service implementation.
  • We take a holistic approach to understand your short and long-term business objectives to ensure the negotiated agreement is in your best interest, not the carriers.

Telecom Service Procurement
& Contract Negotiations Overview

Telecom Service Procurement At-A-Glance

  • Conduct extensive research of options to determine the best solution.
  • Customize contracts to mitigate future risk and exposure.
  • Ensure the solutions will work well with future industry changes.
  • Streamline processes and bypass carrier delays and ensure deadlines are met.

Contract Negotiation At-A-Glance

  • All basic services included.
  • Invoice, inventory, and contract validation.
  • Billing dispute resolution.
  • Contract management.
  • Service procurement, inventory management (MACD).
  • Project management.
  • First and last bill reviews.
  • Interactive & real-time billing tickets.
  • Interactive & real-time trouble tickets.
Experience Optimal Telecom Management Services
telecom bills errors

Did you know that 80% of all telecom bills contain errors?

We do — and we’re the best in the biz at finding them and getting discounts & credits from carriers to make it right

  • Telecom Professionals On Your Side
  • Reduced Service Disruptions
  • Streamlined Invoicing /Billing
  • Process Flow Simplification

Message from Our CEO

Telecom is both a challenging and amazing industry. We set out 22 years ago to craft the perfect solutions for these challenges. Over two decades later, we’ve built many longstanding relationships, saved hundreds of millions, and continue to empower our clients for sustained success.

FOUNDER AND CEO

950
Recovered Savings & Credits
95
NPS Rating
24
Trouble Ticket Help Desk

Why Choose Digital Direction's TEM?

We offer a 24/7 centralized cloud-based platform with advanced data intelligence allowing your teams to focus on strategic decision making.

Comprehensive Solution

Our TrackTEM software covers all aspects of your IT network, including voice, data, mobile, SaaS, and cloud spend, providing a comprehensive TEM solution.

Comprehensive Solution

Expert Support

Access a team of telecom experts who provide guidance, quick resolution, and assistance to optimize your telecom expenses.

Expert Support

Advanced Data Intelligence

Our 24/7 cloud-based platform offers advanced data intelligence, empowering strategic decision-making based on real-time insights and analytics.

Advanced Data Intelligence

Streamlined Processes

Automation and streamlined workflows simplify bill processing, payment management, and expense validation, saving time and effort.

Streamlined Processes

Why Companies Love Digital Direction

Experience Optimal Telecom Management Services

Key TrackTEM Features

  • 24/7 centralized data analytics across entire IT spend.
  • Single source of record for effective inventory and expense management.
  • Automated invoice processing and streamlined bill payment services.
  • Variance reporting for identification of billing errors or credit opportunities.
  • Invoice cost allocation and expense validation.

Key TEM Benefits

  • All basic services included.
  • Invoice, inventory, and contract validation.
  • Billing dispute resolution.
  • Contract management.
  • Service procurement, inventory management (MACD).
  • Project management.
  • First and last bill reviews.
  • Interactive & real-time billing tickets.
  • Interactive & real-time trouble tickets.
Experience Optimal Telecom Management Services

Take a Look at Our Latest Industry Case Studies