What we do

For over 17 years, Digital Direction has revolutionized the telecom services industry by bringing telecom management professional services to market. Digital Direction is not a software, not a call center, but rather a team of true experts who can handle both one-off telecom challenges as well as daily telecom management, depending upon your needs.

Digital Direction’s services are delivered by teams with a depth of knowledge not found elsewhere, which means that our service pays for itself time and time again.

Outsourced Telecom Management

All-inclusive outsourced telecom management. Let the industry experts drive better results for you.

With our Outsourced Telecom Management (OTM) solution, the only all-inclusive telecom management service in the category, you’ll gain a team of experts to handle all aspects of your telecom for you. You’ll have a team of experienced professionals to fully maximize ROI and deliver results—our professional services are more than cost justified given the time and financial savings found.

Telecom Management as a Service

Explore our list of TMaaS offerings.

Our Telecom Management as a Service (TMaaS) is a great alternative for companies that only need one-time telecom management assistance. From new installations and implementations to audits, Digital Direction has the perfect solution for you.

Telecom RFP and Contract Negotiation

Save money and limit risks – let us negotiate terms in your favor

Telecom Service Procurement

We can help you find right carrier at least 40% faster than the competition

Telecom Audit

Eliminate erroneous charges and realize future savings with a comprehensive, no-risk telecom audit

Telecom Inventory Creation

See a crystal-clear picture of your telecom spend across all of your locations

Telecom Expense Management

Get a consolidated view of your telecom world and stop waste in its tracks

Telecom Project Management

Let our project managers keep your carriers accountable and your projects on time

Cloud

When you think cloud, think Digital Direction.

Need assistance with the industry’s best cloud technologies? We’ve got you covered. We’ll find a perfect match for your needs given our access to an expansive portfolio of world class cloud-based offerings.

When you work with Digital Direction, you will be assigned a team of dedicated professionals who are deeply invested in your success. They are industry veterans with years of experience working with carriers, telecom rates and contract negotiation. They will be your single point of contact and will quickly become a trusted extension of your in-house staff. There is a reason why our customer satisfaction is 98%, we only hire the very best in the industry.

Our auditing service comes with a no-risk guarantee. If we fail to identify savings opportunities (or you simply choose not to implement them), you owe us nothing. Contact us today to get started!

Our auditing service comes with a no-risk guarantee. If we fail to identify savings opportunities (or you simply choose not to implement them), you owe us nothing. Contact us today to get started!

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