The Digital Direction team has done an outstanding job and has far exceeded my expectations going into the process.
We Make Telecom Transparent and Predictable
Digital Direction helps organizations eliminate waste and complexity in telecom. We bring clarity, strategy, and measurable savings so IT and finance leaders can operate with confidence, not guesswork.
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24+ Years Helping Organizations Recover Hundreds of Millions in Telecom Costs
Because Telecom Should Work for You - Not Against You
Most organizations accept telecom waste and complexity as “just part of the job.” We don’t.
Digital Direction exists to challenge that status quo by protecting your budget, holding carriers accountable, and giving you clear, reliable insight into your environment — so you can lead with confidence.
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Wow, Digital Direction gets it done. We had a previous auditor quit on us and say there wouldn't be any savings. With DD, we knew we found the right people. We finally felt like we were doing the right thing.
Our engagement with Digital Direction has accomplished exactly what I needed. We dropped unused services, identified what we own, and will finally have an accurate inventory of services. The DD team has been amazing!
Things are great, and Digital Direction is exceeding expectations. So happy to have you all!
This is what 'good' looks like. We are extremely pleased with how our projects are going and appreciate the proactive nature of the DD team.
I was a bit of a skeptic out of the gates, but I am officially sold on the methodology. We've built a solid relationship and foundation, and I would happily recommend your services to other companies.
I would like to tell the team at Digital Direction 'thank you' for your assistance and diligence. We could not have been successful in our endeavors without your expertise and professionalism.
We would not be anywhere near this point if it wasn't for DD's diligence and persistence. The attention to detail and follow-up is extraordinary. Partnering with Digital Direction has really paid off for us!
We offer our continuous praise for doing such a great job for all the work you've done for us.
Digital Direction's professionalism and sensible approach are why I keep coming back to them. They've helped me achieve my desired ROI, and I continually find myself leaning on them for guidance. I trust Digital Direction with my business.
What Guides Everything We Do
At Digital Direction, our values aren’t aspirational slogans — they’re how we show up for our clients and each other every day. They guide our decisions, our partnerships, and the standards we hold ourselves to.
Accountability
We take ownership of outcomes, and we hold carriers to the same standard.
Transparency
We believe trust is built through clear data, honest communication, and no hidden agendas.
Relentless Advocacy
We fight for our clients’ budgets and interests as if they were our own.
Practical Expertise
We value experience that delivers results, not theory — solving real problems with proven solutions.
Telecom Guidance You Can Trust at Every Turn
We help you stay on course with hands-on management, deep expertise, and measurable outcomes – especially when telecom chaos is inherited, not chosen.
Years in Business
With an impressive 95% Net Promoter Score to match.
$ BillionRecovered Savings
And that number increases every single day.
Net Promoter Score
Compared to an average of 31 for B2B telecom companies.
+Telecom Audit Staff
We have the largest telecom audit staff in the industry.
%Average Cost Savings
Across enterprise clients for telecom and IT expenses.
%Customer Retention
Our clients experience ongoing value.
Message from Our CEO
“Telecom is both a challenging and amazing industry. We set out 24 years ago to craft the perfect solutions for these challenges. Over two decades later, we’ve built many longstanding relationships, saved hundreds of millions, and continue to empower our clients for sustained success.”
Bart Zimmerman, Founder & CEO
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Ready to See What You’re Really Paying For?
Schedule a discovery call to uncover hidden costs and understand where savings are possible. We’re confident enough to offer savings guarantees for qualified engagements.