When you think Cloud, think Digital Direction.

Securing cloud services often requires extensive research of vendors and choosing the wrong solution can mean results that fall well short of expectations. Digital Direction has teams of seasoned cloud experts who work daily with the leading vendors.

We use our innovative cloud selection matrix process to help guide the best vendor choice based on your needs. Plus, we know the pros and cons of the top-rated vendors and how to procure and implement the solution that will best suit your business. We’ve negotiated hundreds of millions of dollars in contracts, so we know how to customize contracts to mitigate your future risk and exposure.

Infrastructure as a Service (IaaS)

Infrastructure as a Service (IaaS) is a modern cloud-based infrastructure where each computing component is provided as a service (i.e. hardware, servers, computing, storage). This enables customized solutions and liberates IT organizations from the time-consuming work of managing their own servers in house. Plus, it brings cost savings, scalability, flexibility, shorter lead times, faster time to market, and improved ongoing support. Let us help you find your ideal solution.

Unified Communications as a Service (UCaaS)

Revolutionize your company’s voice environment and remove the burden of costly on-premises equipment with Unified Communications as a Services (UCaaS). It has truly redefined the way businesses communicate. While traditional phone systems require a standalone, one-site PBX to function, a UCaaS environment allows multiple locations to connect to one single cloud-based PBX. This allows companies around the world to manage all voice traffic as if everyone was working out of the same physical location. UCaaS reduces both capital and operational expenses, increases productivity, and is easy to scale and modify call flow and feature settings in real time. It’s time to modernize your environment and we can help you get there.


Increase your uptime and improve WAN efficiency like never before. Software-defined wide area networking (SD-WAN) is revolutionizing how businesses share data on a regular basis. Unlike traditional MPLS and Private Line services, SD-WAN allows your business to harness virtualization and reap the benefits of both agility and cost. Now you can implement more economical data circuits, and still have the ability to prioritize data traffic on a private, secure network. Let us help you take the next step toward a more optimal future.

Security as a Service (SECaaS)

Why investigate cloud-based security solutions? Because they work. Security as a Service (SECaaS) is a delivery method for security management solutions. Instead of managing security in-house, companies who use SECaaS benefit from ongoing, automatic updates, greater agility, and no license fees or hardware costs. Ready to explore the options? We can show you the way.

Backup as a Service (BaaS)

The vast majority of companies that suffer major data loss, never re-open again. Make secure data backup an essential part of your business plan. With Backup as a Service (BaaS), you can maintain your data’s integrity with a secure, private, public, or hybrid cloud-based solution, and avoid the complexities associated with on-site data backup, while also reducing capital and operational cost. Digital Direction can help ensure you never get caught without a solid backup again.

Disaster Recovery as a Service (DRaaS)

Disaster recovery as a service is a cloud-based solution that protects applications and data from unexpected issues. In the event of a system failure, companies using DRaaS will have true business continuity, and the ability to restore all mission critical data with ease and accuracy, giving you tremendous peace of mind. We can help you get started.

Contact Center as a Service (CCaaS)

Contact Center as a Service is a SaaS solution that replaces traditional brick-and-mortar call centers, allowing agents to work from any location. Plus, it comes with the additional benefits of built-in redundancy, flexibility, and scalability of your operations. Digital Direction can help you find the right solution today.

“By managing all our locations, Digital Direction has been able to identify unnecessary redundancy, reduce costs, manage Telco inventory and consolidate carrier billing, which allows us to focus on customer needs.”

Greg Franz, Sunstar Americas, Inc.