Managed Telecom Solutions: End the Complexity
Expert Audits, Telecom Lifecycle and TEM Software Management
Enjoy Strategic Telecom Solutions From the Experts
Digital Direction — Managed Telecom Pioneers since 2002
Boost TEM and
IT Productivity
Move Faster,
Simplify Invoice Processing,
Amplify Productivity
Enjoy Telecom Savings,
Design Your Telecom HQ today
Your Managed Telecom Solution
We Design Strategic Telecom Solutions For You!
-
Monthly, Quarterly, and Annual Telecom Audit Options
-
Moves, Adds, Changes, and Disconnects (MACD)
-
Telecom Vendor Management
-
Contract Negotiation
-
Significant Hidden Savings
-
Billing and Trouble Ticket Services
-
Wide Area Network (WAN) Project Management
The Complete Telecom Time and Cost Management Solution
-
Save Significant Time and Money
-
Amplify Your Team’s Resources
-
Consolidated Invoicing
-
Organize Vendors
- End Missed Deadlines
Consolidated Invoicing
Time and Money Saved
Organize
Vendors
Complex
Invoicing
Multiple
Locations
Billing
Resolution
Tap Into Managed Telecom Services
Managed Telecom Solutions: Expense Audit
Let our experts deliver an end-to-end telecom expense audit for managing your complete telecom needs. Ensure your billing and invoices are fully accurate and up-to-date. Keep your team focused on strategic IT innovation.
Telecom Contract and Service HQ
- Telecom Audits & Inventory
- Project Management
- Order Management
- Contract and Vendor Negotiation
- Network Engineering and Design Optimization
Telecom Expense Management
Make Telecom Services and Billing Work for You
Our risk-free process saves an average of 35% on telecom bills
Over $600 million in one-time credits and savings for clients
Drive measurable ROI in less than 60 days
85% of most company telecom invoices contain billing errors
Digital Direction moves 90% faster than internal teams
By managing all our locations, Digital Direction has been able to identify unnecessary redundancy, reduce costs, manage Telco inventory and consolidate carrier billing, which allows us to focus on customer needs.
– Global Leader in Design,
Manufacturing and Distribution of Oral Health Care Products
See Optimal Telecom Management Services in Action
Gain Time & Efficiency
90%+ reduction in time on trouble tickets, billing and invoice payments
Eliminate invoice acquisition, loading, validation and processing
100% time reduction for resolving telecom billing errors
Help negotiating the best telecom pricing and contracts
No more missed deadlines and difficult installs
Enjoy Unbeatable ROI
Average 35% reduction on telecom expenses
Improved negotiations & rate bench-marking
Eliminate duplicate billing
Cost avoidance with ongoing telecom expense management (TEM)
Telecom managed portfolio services
Trust the Telecom Professionals
Reallocate internal resources for more strategic innovation
Eliminate time-wasting churn / offset escalation management / 40% reduction in project completion
Enhance operational excellence with PM support for all orders, installations, and MACDs through completion
Limit Risk & Exposure
Mitigate scope and security risks
Ensure measurable operational compliance and efficiency
Easier to scale WAN and various network infrastructure changes
Be confident with guaranteed results
30 Minutes to Significant Savings
Industry Case Studies
Leading Midwest Healthcare System
Saved over $6 million
(41% savings)
- $4.2 million in annual savings
- $2.3 million in one-time credits
- 199 locations
- 388 invoices
Leading Healthcare Service Company in Midwest
Saved over $1 million
(19% saved)
- $1.3 million in annual savings
- $130k in one-time credits
- 177 locations
- 314 invoices
Leading Manufacturing Company
Saved nearly $1 million
(42% saved)
- $565k in annual savings
- $240k in one-time credits
- 58 locations
- 48 invoices